Privacy Policy

Last Updated: September 10, 2026

Glow Pro Exterior Lighting LLC (“Glow Pro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit an inquiry or quote request, communicate with us, or otherwise interact with Glow Pro Exterior Lighting LLC.

By accessing or using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

H2 Information We Collect

We may collect personal information that you voluntarily provide to us when you request an estimate, complete a contact form, communicate with us, request information about our services, or otherwise interact with our business.

Depending on how you interact with us, this information may include:

• Name
• Email address
• Telephone number
• Property or service address
• City, town, ZIP code, or other location information
• Information about the lighting or exterior service you are interested in
• Details regarding your property, project, or requested services
• Messages, comments, questions, or other information you choose to provide
• Photographs, files, or other materials you voluntarily provide to us
• Communication preferences
• Records of your communications with us

Please do not submit sensitive personal information through our website unless specifically requested by Glow Pro.

H2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security tools, cookies, or other service providers.

This information may include:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source
• General geographic information
• Website interaction and usage information
• Cookie or similar device identifiers

We may use this information to operate and secure our website, identify technical problems, understand website usage, improve our services, measure marketing performance, and prevent fraudulent or unauthorized activity.

H2 Contact Forms and Quote Requests

Our website is built using WordPress and may use Forminator or similar website tools to process contact forms and quote requests.

When you submit a form, the information you provide may be transmitted through our website and delivered to Glow Pro personnel through email or other business systems.

Submission of an inquiry does not create a contractual relationship, guarantee service availability, guarantee pricing, or obligate Glow Pro to provide services.

We may contact you using the information you provide in order to respond to your inquiry, prepare or discuss an estimate, answer questions, schedule or coordinate services, and otherwise communicate regarding your request.

H2 Calls, Text Messages, Emails, and Communication Consent

If you provide your telephone number or email address and affirmatively consent to communications through a website form or other method, you authorize Glow Pro Exterior Lighting LLC to contact you regarding your inquiry, quote request, services, appointments or scheduling, reminders, customer service matters, and, where permitted by your consent and applicable law, occasional promotional offers.

Communications may occur by:

• Telephone call
• Text or SMS message
• Email
• Automated or technology-assisted communication systems where permitted by law

Consent to receive marketing communications is not a condition of purchasing services from Glow Pro.

Message and data rates may apply to text messages depending on your mobile carrier and service plan.

You may revoke consent to receive promotional text messages by replying STOP to a text message or by contacting us using the information listed below.

You may unsubscribe from marketing emails using any unsubscribe method provided in the email or by contacting us directly.

Opting out of promotional communications will not necessarily prevent Glow Pro from sending non-promotional communications relating to an active estimate, requested service, transaction, account matter, customer service issue, legal notice, or other necessary business communication.

H2 How We Use Your Information

Glow Pro may use information we collect for legitimate business purposes, including to:

• Respond to inquiries and quote requests
• Provide estimates and service information
• Communicate with prospective and existing customers
• Schedule, coordinate, and provide services
• Provide customer support
• Send appointment, service, or project-related communications
• Send promotional communications where permitted
• Improve our website, services, and customer experience
• Analyze website performance and visitor activity
• Measure advertising and marketing effectiveness
• Maintain business and customer records
• Detect, investigate, or prevent fraud, misuse, security incidents, or unlawful activity
• Protect Glow Pro’s rights, property, employees, customers, and business interests
• Enforce agreements and policies
• Comply with applicable legal, tax, regulatory, insurance, or recordkeeping requirements
• Establish, exercise, or defend legal claims

H2 Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, analytics tools, or similar technologies.

These technologies may be used to:

• Enable website functionality
• Remember visitor preferences
• Maintain website security
• Understand how visitors use our website
• Measure website traffic and performance
• Evaluate advertising campaigns
• Improve website functionality and user experience
• Deliver or measure advertising where applicable

You may be able to restrict or disable cookies through your web browser settings. Doing so may cause certain website features to function differently or become unavailable.

H2 Analytics, Advertising, and Marketing Technologies

Glow Pro may currently use or may in the future use third-party analytics, advertising, call-tracking, conversion-tracking, or marketing technologies.

These may include services provided by companies such as Google, Meta, Microsoft, or similar providers.

Such services may collect information regarding visits to our website, interactions with advertisements, referring websites, device information, browser information, IP addresses, cookies, or other identifiers.

We may use this information to understand how customers find us, analyze advertising performance, measure conversions, improve marketing campaigns, and present more relevant advertising.

The privacy practices of third-party providers are governed by their own privacy policies and terms.

H2 Google Services

Glow Pro uses Google Workspace for certain business communications and operations.

Information you provide to us may therefore be processed or stored through Google services in connection with email communications, document management, recordkeeping, or other legitimate business functions.

We may also use other Google services now or in the future, such as Google Analytics, Google Ads, Google Tag Manager, or related products.

Google’s handling of information is governed by its own terms and privacy policies.

H2 Service Providers and Third Parties

We may disclose information to vendors, contractors, platforms, consultants, hosting companies, website providers, email providers, software providers, marketing companies, analytics providers, communications providers, payment processors, insurance providers, professional advisers, or other third parties that perform legitimate services on our behalf.

These parties may receive access to information only as reasonably necessary to perform their services, comply with legal obligations, or support our business operations.

Examples may include:

• Website hosting and maintenance providers
• WordPress plugins and software providers
• Form and lead management providers
• Email and cloud service providers
• Analytics and advertising providers
• Customer relationship management providers
• Text messaging or communications providers
• Call tracking providers
• Contractors or subcontractors involved in providing requested services
• Accounting, insurance, legal, and professional advisers

H2 We Do Not Sell Personal Information in the Ordinary Course of Business

Glow Pro does not sell customer contact information to unrelated third parties for their independent direct marketing purposes in the ordinary course of our business.

However, certain advertising or analytics technologies may involve the transmission of identifiers or website activity to third-party providers for measurement, analytics, or advertising purposes.

Where applicable law treats certain digital advertising activities as a “sale,” “sharing,” or similar transfer of personal information, Glow Pro will comply with applicable legal requirements.

H2 Legal Disclosures

We may disclose information when we reasonably believe disclosure is necessary or appropriate to:

• Comply with applicable law
• Respond to a subpoena, court order, legal process, or government request
• Cooperate with law enforcement
• Investigate suspected fraud or unlawful activity
• Protect the safety or rights of Glow Pro, our customers, our employees, or others
• Enforce our contracts, website terms, or other policies
• Establish, exercise, or defend legal claims
• Address an emergency involving potential harm to a person or property

H2 Business Transfers

If Glow Pro is involved in a merger, acquisition, financing transaction, restructuring, sale of assets, reorganization, bankruptcy, or similar business transaction, information we maintain may be transferred as part of that transaction.

Any successor entity may continue to use information subject to this Privacy Policy unless otherwise required by law.

H2 Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to your inquiry
• Provide requested services
• Maintain customer and business records
• Fulfill contractual obligations
• Resolve disputes
• Enforce agreements
• Comply with tax, accounting, insurance, legal, or regulatory obligations
• Protect our legitimate business interests

Retention periods may vary depending on the nature of the information and our reason for maintaining it.

We are not required to retain information indefinitely and may delete records when they are no longer reasonably necessary, subject to applicable legal obligations.

H2 Data Security

Glow Pro uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, internet transmission, email system, wireless communication, electronic storage system, or security measure can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, we cannot guarantee the absolute security of information transmitted to or maintained by us.

You provide information electronically at your own risk.

H2 Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, review sites, payment platforms, service providers, or other external resources.

Glow Pro does not control and is not responsible for the privacy, security, content, policies, or practices of third-party websites or services.

Visiting a third-party website is subject to that third party’s own privacy policy and terms.

H2 Social Media

If you interact with Glow Pro through Facebook, Instagram, Google, or other social media or third-party platforms, information regarding your interaction may also be collected by those platforms.

The information available to Glow Pro through those platforms depends on your account settings, the platform’s policies, and the nature of your interaction.

Glow Pro is not responsible for how third-party social platforms collect, use, or disclose your information.

H2 Children’s Privacy

Our website and services are intended for adults seeking residential or commercial exterior lighting services and are not directed toward children under 13.

Glow Pro does not knowingly solicit or collect personal information from children under 13.

If we become aware that personal information belonging to a child under 13 has been collected without appropriate authorization, we may take reasonable steps to delete it.

H2 Do Not Track Signals

Some web browsers allow users to transmit “Do Not Track” signals.

Because there is not a universally accepted standard governing how websites should respond to these signals, our website may not respond to all Do Not Track requests.

You may control certain cookies and tracking technologies through your browser settings and, where available, through applicable privacy or advertising preference tools.

H2 Your Privacy Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to request information regarding personal information we maintain, request corrections, request deletion where legally required, or opt out of certain marketing communications.

Not all privacy rights apply in every jurisdiction or circumstance.

We may need to verify your identity before processing certain requests.

We may also retain information where necessary to comply with legal obligations, complete transactions, maintain legitimate business records, prevent fraud, resolve disputes, or protect legal rights.

To submit a privacy-related request, contact us using the information listed at the end of this policy.

H2 Email and Text Marketing Preferences

You may request that we stop sending promotional communications at any time.

For text messages, reply STOP where that functionality is available.

For marketing emails, use the unsubscribe method included in the communication, if provided, or email us at info@glowpronj.com.

You may also contact us at 609-222-8146.

We may retain records of opt-out requests as necessary to ensure that your preferences are honored and to comply with applicable law.

H2 No Guarantee Regarding Electronic Communications

Email, text messaging, website forms, and other electronic communications may not always be secure or error-free.

Messages may be delayed, intercepted, misdirected, filtered, or otherwise affected by circumstances beyond Glow Pro’s control.

You should not transmit highly sensitive information through ordinary email, text message, or website forms unless specifically requested and an appropriate secure method has been provided.

H2 Changes to This Privacy Policy

Glow Pro may revise or update this Privacy Policy periodically to reflect changes in our business practices, technology, services, legal requirements, or website functionality.

When we update this Privacy Policy, we may revise the Effective Date shown at the top of the page.

Unless otherwise required by applicable law, changes become effective when the updated Privacy Policy is posted to our website.

We encourage visitors to review this page periodically.

H2 Scope of This Privacy Policy

This Privacy Policy applies to information collected through the Glow Pro website and through related interactions with Glow Pro Exterior Lighting LLC.

It does not necessarily apply to information collected by unrelated third parties, external websites, or platforms that maintain their own privacy policies.

H2 Contact Glow Pro About Privacy

If you have questions about this Privacy Policy, wish to update information you have provided, want to change your communication preferences, or wish to submit a privacy-related request, contact:

Glow Pro Exterior Lighting LLC

Phone: 609-222-8146

Email: info@glowpronj.com

Service Area: Ocean County and Monmouth County, New Jersey